How can we help?
Pick the route that matches what you need. A person reads and replies to every email.
Email support
Questions about your account, a listing, a payment or a withdrawal.
support@sellibly.com.ngA problem with a deal
If a deal is in escrow, report the issue from the deal page before you release anything. While a dispute is open the money cannot be released. For anything the deal page cannot cover, email our disputes team.
dispute@mail.sellibly.com.ngAsk the assistant
The chat button at the bottom right of every page answers questions about how Sellibly HQ works, and can open a support ticket that a person then answers by email.
WhatsApp channel
New listings and platform updates. It is a broadcast channel, so for help with your own account or deal, use email.
Follow the channelSo we can help faster, include
- the deal code, which starts with SLB-
- the email address on your Sellibly HQ account
- screenshots of anything that went wrong
Keep your release code private
Release only happens from your own secure release page. Do not share the code with a seller, or with anyone who says they are from Sellibly HQ.
Sellibly HQ is operated by Impact Brand E.A.R Service. Read more about us.