Privacy Policy

Sellibly HQ is a digital marketplace and transaction-coordination platform operated by Impact Brand E.A.R Service. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you use our website, wallet features, protected transaction workflows, Selliarmy Vault deal rooms, messaging tools, AI features, and related services.

• account and profile information, including email address, username, bio, avatar, and authentication data;
• listing, transaction, and wallet information, including uploads, pricing, proofs, funding route details, exchange-rate snapshot data, and withdrawal requests;
• communications and support data, including messages, invite records, dispute submissions, and customer service interactions;
• technical and usage data, including IP address, browser, device, cookies, page views, and diagnostic logs;
• AI interaction data, including prompts, listing text, instructions, and generated outputs where needed for service quality or abuse prevention.

• to create and manage accounts, authenticate users, and operate the platform;
• to process wallet funding, protected transactions, payouts, withdrawals, and Selliarmy Vault workflows;
• to send service notices, invite emails, transaction updates, security alerts, and support communications;
• to detect, prevent, investigate, and respond to fraud, suspicious activity, platform abuse, and policy violations;
• to improve platform features, troubleshoot issues, monitor performance, and provide AI-assisted tools;
• to comply with legal, regulatory, contractual, and internal governance obligations.

Depending on the context, we process personal data to perform our contract with you, comply with legal obligations, pursue legitimate interests in operating and protecting the platform, or where required, based on your consent.

We may monitor, log, store, review, and analyze listings, wallet activity, transaction proofs, invite flows, dispute evidence, and in-platform communications for fraud prevention, dispute handling, service security, compliance review, abuse detection, and operational troubleshooting.

• with service providers that help us operate hosting, authentication, analytics, notifications, AI, email delivery, and support workflows;
• with transaction counterparties where necessary to perform platform workflows;
• with banks, payment-related providers, law enforcement, regulators, courts, or advisers where required or reasonably necessary;
• in connection with restructuring, financing, acquisition, or transfer of all or part of the business, subject to applicable law.

Your personal data may be processed or stored outside Nigeria. Where cross-border transfers occur, we take reasonable steps to apply safeguards required or appropriate under applicable law.

We retain personal data for as long as necessary to provide the Services, maintain transaction and wallet records, handle disputes, comply with legal obligations, and protect platform integrity.

• request access to personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion, restriction, or objection where applicable under law;
• withdraw consent where processing is based on consent;
• opt out of marketing communications; and
• submit a privacy complaint to us or to the relevant regulator where applicable.

We may use cookies and similar technologies for site functionality, session management, security, preferences, and analytics. You can control cookies through your browser settings, although some platform features may not function properly if essential cookies are disabled.

We use reasonable technical and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

The Services are not intended for users who are not legally permitted to use the platform. We may remove or restrict accounts that breach this requirement.

Sellibly may rely on third-party tools, infrastructure, and external platforms. We are not responsible for the privacy practices of third-party services we do not control.

If you use AI features, your submitted content may be processed to generate outputs and may be stored for abuse prevention, audit, troubleshooting, and service quality purposes.

Impact Brand E.A.R Service

Privacy: support@mail.sellibly.com.ng

Support: support@mail.sellibly.com.ng

Disputes / Compliance: dispute@mail.sellibly.com.ng