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Safety & Security18 min read

Scammed? Don't Panic. Here is the Emergency Recovery Guide

Sellibly Legal Team
Scammed? Don't Panic. Here is the Emergency Recovery Guide
Sellibly

The feeling of being scammed is visceral. Your stomach drops. Your hands shake. Anger, shame, fear.

But Time is your enemy right now. The faster you act, the higher the chance of freezing the money before it enters the "Crypto Washing Machine."

Phase 1: The "Golden Hour" (First 60 Minutes)

⏰ CRITICAL: 73% of successful fund recoveries happen when action is taken within the first hour. After 24 hours, recovery rate drops to 12%.

Step 1: Contact YOUR Bank (Fraud Unit)

Do not just call customer care. Ask for the Fraud/Dispute Unit. Tell them: "I made a transfer to a fraudster. Please flag the transaction as fraudulent and initiate a recall."

What to Say (Script):

"Good morning. I need to speak with your Fraud Desk urgently. I transferred [Amount] to Account [Number] at [Time] today, and I have discovered it was a scam. I need to initiate a transaction recall and flag this account immediately. Reference number: [Your Transaction ID]."

Pro Tip: Banks are required by CBN regulations to investigate fraud reports within 48 hours. Mention "CBN Consumer Protection Framework" if they delay.

Step 2: Contact THE SCAMMER'S Bank

Send an email to the scammer's bank fraud desk. Attach proof of payment. Subject: "URGENT FRAUD REPORT - [Account Number]"

Banks are legally obligated to investigate fraud reports.

Step 3: Screenshot EVERYTHING (Before They Delete)

Scammers will delete their profiles within hours. Capture:

  • Full profile page (with follower count, bio, profile picture)
  • Every single message in the chat
  • Their posts/stories (if still visible)
  • Any phone numbers or emails they shared
  • The original advertisement or listing

Phase 2: The Paper Trail (Documentation)

Law enforcement cannot help you if you just say "He scammed me." You need an Evidence Docket.

Compile a PDF containing:

  • Cover Page: Your name, date, "Evidence Docket - Fraud Case Against [Scammer's Name/Account]"
  • Transaction Receipt: Highlighting Date/Time/Amount/Reference
  • Chat Screenshots: Chronological order, numbered pages
  • Profile Screenshots: Scammer's full profile with URL visible
  • Advertisement Screenshots: The original post/listing that attracted you
  • Witness Statements: If anyone else was scammed by same person
  • Timeline Document: Bullet-point sequence of events

💡 Pro Tip: The "Evidence Docket" Format

Use Google Docs or Microsoft Word. Create a professional-looking document with page numbers, clear headings, captions under screenshots, and your contact information.

Phase 3: The Nuclear Option (Legal & Authorities)

1. Petition the Police / EFCC

Write a formal petition addressing the "Commissioner of Police, Special Fraud Unit."

When you submit this to your bank, they can legally place a PND (Post No Debit) restriction on the scammer's account, freezing their funds.

Petition Template:

"I writing to formally report a case of Obtaining Money Under False Pretence (419) against the holder of Account [Number]..."

2. Social Shaming (Carefully)

Post the Evidence Docket on Twitter/X. Tag banks, authorities, and influential anti-fraud handles.

Phase 4: Acceptance & Prevention

If the money is gone, forgive yourself. You paid tuition fees to the "University of Life."

Never let this happen again.
The only 100% cure for scams is ESCROW.
If you had used Sellibly Escrow, you would still have your money right now.

📞 Nigerian Bank Fraud Desk Contacts

Save these numbers. You might need them:

GTBank

Email: frauddesk@gtbank.com

Phone: 0700 4826 5464

Access Bank

Email: fraudreport@accessbankplc.com

Phone: 01 271 2005

First Bank

Email: frauddesk@firstbanknigeria.com

Phone: 0700 3477 8826

Zenith Bank

Email: frauddesk@zenithbank.com

Phone: 01 278 7000

⏰ Recovery Timeline

Day 1-2: Immediate Action

Success rate: 40-60%

Day 3-7: Investigation

Success rate: 20-35%

📊 Real Recovery Case Study

✅ SUCCESS: Chioma's N450,000 Recovery

Chioma paid N450,000 for an Instagram account. Seller sent fake login details and blocked her.

Result: Full refund in 18 days through proper documentation and persistence.

❌ Common Mistakes

1. Waiting Too Long

"I'll report it tomorrow" = Money is gone.

2. Threatening the Scammer

Alerts them to delete evidence faster.

❓ FAQ

Q: Can I get my money back if the scammer used a POS account?

A: It's harder but not impossible. Report to both the POS owner's bank and police.

Q: Will the police actually help?

A: For amounts N200k+, especially with solid evidence, they're more likely to act. EFCC is generally more responsive.

Q: What if I paid with crypto?

A: Crypto transactions are irreversible. Recovery rate: Less than 5%.

🛡️ Never Get Scammed Again

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